Scared To Deliver Feedback? Don’t Be.

“Wow, no one ever told me.” This phrase has been uttered by too many people in the working world. Wouldn’t you agree? Have you ever said it?   It continues to amaze me that leaders can’t or don’t choose to provide difficult feedback when an employee isn’t performing to expectations. How many employees do you believe were surprised over the...

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Understanding Surprise Feedback

Any type of criticism can be unsettling and difficult to accept, especially when it is unexpected. According to Peter Bregman from the Harvard Business Review, “surprise feedback” is criticism that seems to come from nowhere, about an issue we haven’t perceived ourselves.     In the office, you may receive surprise feedback from bosses or coworkers in regards to a...

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